DELIVERY INFORMATION

All orders placed before 12 pm Monday - Friday are processed and despatched the same day. Orders placed after 12 pm will be processed and despatched the following business day. Any orders placed after 12 pm on a Friday will be processed and sent out the following Monday or business day. Please note weekends and bank holidays are excluded. 

Our International orders are shipped via TrakPak. The costs are dependent on the weight/volume of the order. European orders normally arrive within 2-10 days* and to the rest of the world between 2-16 days*. If your order is being shipped outside of the European Union (EU), customs charges and taxes may apply that you will need to pay directly.

* Please note, we cannot take responsibility for delays in delivery that are outside of our control including industrial action, severe weather conditions or any other extraordinary circumstance that causes unforeseen interference with carrier routes. We endeavour to make our customers aware should a situation arise and to know when to expect delays.